75 Reviews
Kelly
12/31/2024

Move-in at this complex is rough. The office isn’t open during posted hours everything must be done digitally, zero help from humans, and the worst part is the apartment is very dirty — showers with pink soap residue and hair, filthy carpeted stairs, the desk surface has items permanently glued to it, fingerprints and grease on all the stainless surfaces. After closer inspection at move-in there are craftsman issues, too. Uneven floors, tile with grout gaps, broken and mismatched blinds, warped cabinets (where your stuff simply falls over because cabinets aren’t level), bugs in the freezer ice. I’m in the shortest lease possible. If this were my primary home, I would feel cheated by the exorbitant rent, poor apartment conditions and absence of any human assistance to overcome obstacles.

Austin
12/16/2024

Living experience isn’t perfect, but that’s okay some thing I personally feel that could be improved is: The internet is incredibly slow, as someone who works for home it it unbearable and quite frustrating. Cleaning of common scapes in complex. And lastly neighbors and quiet hours seems to be a problem in my building

Rhonda
12/03/2024

I just renewed here for the third year. I find this community very well kept and local management is excellent. I hope to stay here for many more years.

Terica
11/19/2024

The expert here is ok .. it would just need something for the kids to do and have fun I think it need more activities to do around here.. we need food truck, just more activities and things to do around

Shancia
11/08/2024

This is my second time back here and I am loving all the upgrades and communication! The front office staff has been so good to me and super responsive

Jamie
10/26/2024

Great people an customer service mirsal is wonderful place to be at it quite there no loud activity the pool areas is wonderful I loved my apartment

Lindy
10/12/2024

I really enjoy it here! I like how open it is, And the amenities they have. The new upgrades have really made it a wonderful place to stay (:

Karen
10/03/2024

I would give my experience here 3.5 stars if that were an option. While I appreciate that they have done updates to the units, I don't think they did any work on two of the most important aspects, which are insulation and sound-proofing. Much of our heating and cooling dollars go right through the walls and windows, which also means we can hear every noise around us. I don't think they are putting anything down under the flooring to prevent that kind of noise transmission either. I know such things exist, but I can still hear what goes on above me. It's disappointing. I appreciate the hard work everyone does, and the office staff and maintenance are very responsive, but I really had thought the renovations would have addressed these issues.

Miguel
10/03/2024

Excellent, I like the very quiet spaces full of positive energy. I like the order and peace that is experienced in this housing complex. The areas are well maintained

Kenneth
09/20/2024

Everything close by community nice and friendly. It feels great to be over here never had any problems , just wish we had a basketball court lol

Anthony
09/09/2024

Great experience, good office team in top of everything and especially maintenance guys quick and very responsive. Good community very quite and clean

Rhonda
09/01/2024

The staff here is excellent. Very personable. The complex has done a lot to upgrade the units and landscape. I’ve been here going on two years and I hope to stay a lot longer.

Maria
08/29/2024

I have lived here for two years it has been pleasant there is some stuff that I think need to be updated for example the dog park entrance is falling apart and there is a bench that’s missing a screw and is wobbly other than that I like living here

Aditya
08/28/2024

Pretty smooth. Technology around is pretty impressive. The units are very spacious. Lot of storage space as well. Garage also is well planned with good space.

Sulochana
08/28/2024

It is so far good moving in here. The apartment looks clean and neat. No complaints. Our move in is all smooth. Quiet and peaceful apartments.

Samantha
08/27/2024

We moved into the Mirasol in 2023 and are happily renewing this year! The community is very safe and clean and also has newly upgraded amenities! Maintenance is very attentive and quick with any issues/requests. Communication through the leasing office is average but as to be expected at every apartment complex. Overall, Mirasol has been a great fit for us!

Belinda
08/14/2024

I recently moved in and I have noticed that everyone keeps to themselves. I have Communicated with the front office and they have been very helpful.

Stephania
08/12/2024

I enjoy living here. Maintenance resolves issues very quickly. The front desk could be more attentive. The clubhouse isn’t open on the weekend or in the evenings.

Srinivasa kalyana varma
08/01/2024

I moved in very comfortably. The process was very straight forward with most of it being online. The first services requests were fixed quickly.

Claire
07/19/2024

The management here is amazing, so understanding and always on top of things. They make everything as easy and smooth as possible. It’ll be a sad sad day when I get a house one day. I wish I could stay forever!

Dalton
07/10/2024

Certainly! Here’s another take: --- Living here at the Mirasol Eldorado at Cobb Hill has been an outstanding experience. The apartments are modern, spacious, and thoughtfully designed with high-quality finishes and appliances. The community amenities are impressive, including a well-equipped gym, a refreshing swimming pool, and beautifully landscaped grounds. The staff here are exceptional—always friendly, professional, and quick to address any concerns or maintenance requests. The location is ideal, situated close to shopping centers, restaurants, and public transportation. I appreciate the sense of community and the quiet, safe environment. I highly recommend Mirasol Eldorado at Cobb Hill to anyone seeking a comfortable and enjoyable experience.

Julia
07/07/2024

The place isn’t bad but there was a can of open paint left on the kitchen counter and also the second garage door does not open. Also, there was no garage key fob left in the apartment that I can use to open the garage from my car. Floors weren’t mopped, were dirty.

Warren
07/02/2024

Nice landscape. The community is quite and clean. They took great detail in the way the pool is presented. I can't wait to see what events the complex has in-store for the residents

Reyna
07/01/2024

We love the new gym remodel but the Gym is suppose to be 24/7 but doesn’t open on Sundays. Overall community is nice with all the remodeling going on.

Georgette Mae
07/01/2024

Staff members are very nice! Clean surrounding! Quiet apartment complex! Maintenance staff are quick to come fix any issues! Units are nice and clean!

Kelsey
06/26/2024

The unit I live in is nice. I love the location. The price is too expensive. I wish more attention was paid to the details like dirty cement, having pest spray every quarter, etc.

Christina
06/21/2024

So sorry to be leaving this community. It's very quiet and peaceful. Due to financial reasons I must relocate. The pool are is beautiful. I sure will miss it here.

Alla
06/11/2024

Everything is wonderful, clean, beautiful apartments, I really like that there are no carpets in the apartments. Nice office, they help with all questions.

Alysia
06/11/2024

The technology fee I really wish this would be an option to add not forced. I will never use it and I pay $40 for no reason. Being a single income the fees are outrageous here

Kenneth
06/09/2024

Very peachful. No complaints at all. Staff friendly the gym and pool is nice I enjoy the residence , kid friendly neighborhood everything close by.

Anthony
06/02/2024

Amazing, great Office staff especially Maintenance Staff always on top of things quick and great job very responsive and professional. Great renovations

Valerie
06/01/2024

Loved the apartment itself but the community, management, and amenities were not what we expected for the price we pay. The amenities were closed our whole stay here

Kendra
05/26/2024

Wood floors on top floors is too loud when people walk or move around. Sounds like someone falling through the floor. I like the garage space and the apartment size. Just not happy with washer and dryer it is old and rusted.

Lindy
05/24/2024

It’s been a wonderful experience here. It’s been my first apartment and I’ve loved it. So far the new management is really turning things around and making it a peaceful community.

Verified Resident
05/24/2024

This is my second time living at Mirasol Eldorado. I absolutely love the renovations throughout the community. The kitchen upgrades are elegant and beautiful, especially the stainless steel farm sink and venta hood. The fact that my apartment renovations were completed in one week, while I was living in my unit ,was very convenient. I appreciate Chris updating me daily on the progress. The kitchen update and new appliances changed the entire look of the unit, and is more beautiful than I had expected. Amazed at how quickly the job was completed.

Verified Resident
05/23/2024

I am very pleased that if something happens in the apartment, the staff responds to the appeal on the same day. It is convenient that you can pay rent online, leave appeals about problems also online, open doors through the application. All keys are stored on your phone.

Estefany
05/23/2024

Living here it's really nice, nice community but 4 * because Internet not so good. It would be nice to be able to choose your own Internet company as at the beginning.

Rhonda
05/18/2024

This is a very good community. Its well tended, and the management is responsive. We have been going through upgrades this year, which can be a bit disruptive, but the result seems to be going well. My only issue was the excessive rent increase this year… over the top in my opinion. Hope that doesn’t repeat next year, as it would cause me to have to leave. Hope that doesn’t happen.

Kayla
05/08/2024

I like that the phones work correctly now,before I couldn’t get a call through. Maintenance has been pretty good other then one issue I’ve had with them not responding to an emergency issue with my AC

Keming
05/08/2024

I recently moved into Mirasol Eldorado, and I must say, it has been an exceptional experience from the moment I stepped through the door. The modern amenities are a standout feature of this complex. From the state-of-the-art fitness center to the beautifully landscaped outdoor spaces, every amenity is designed with residents' comfort and convenience in mind. Whether it's relaxing by the pool or hosting a barbecue with friends, there's always something to enjoy

Madeline
05/02/2024

We signed here when it was still Cobb Hill and at first the new management switching over to Mirasol was super informative and attentive. Since then, it has been really hard to get in touch with the office unless you use the app. I wish the communication was better, like it was in the beginning on the new change

Antonio
05/01/2024

Been here a little over a year now and I love it. Nice and quiet and convenient for the location. Office people are easy to work with and haven't had any problems

April
04/28/2024

Overall the apartments themselves are nice inside. Getting help from the new staff used to be good but recently one member of the staff Bryce has been replaced. Bryce was helpful and attentive. The staff now in charge seem to always be too busy to tend to resident concerns. Calls and e-mails are met with delayed or dismissive responses. I only get a response when I physically go to the office and even then the matter does not seem to be addressed urgently enough. I renewed my lease out of convenience. But they are making a lot of efforts to make the place “look” good but they could do better by simply being more attentive and less robotic when it comes to addressing the residents concerns. I recently thought maybe it’s just me. But when I went to the office to have a concern addressed another patron was there addressing being locked out of her apartment for over 45 minutes because the battery in her lock died and no one was answering the phone when she tried to call.

Abigail
04/26/2024

The new amenities and newly renovated units are a great addition to living at Marisol on Eldorado!!! All of the additions give a luxurious feel while being affordable.

Lauren
04/13/2024

It is a great place to live! I am thankful for the opportunity to call this place home! The maintenance is great and quick, and the staff is incredible.

Ashlynn
04/08/2024

Mirasol has been an amazing apartment experience. We have 0 complaints about this place. I would give this complex a 5 star review, however, the leasing office struggles to answer the phone and respond to messages.

Amanda
04/02/2024

The upgraded appliances/ fitness center are an added bonus. Pretty quiet area and I love that there are always kids outside playing. Makes it feel welcoming

Regina
04/01/2024

Maintenance is great and very quick at fixing issues...KG was also amazing and responded to emails ive sent in a timely matter...unfortunately i am leaving these apartments after 4 years because they new owners want to raise the rent by close to 500 dollars and i just dont think even with the updates the apartments are worth that much when the foundation is not being addressed. I also had items in my yard damaged by the people who cut the grass and all i got was a sorry to hear that when i tried to email the property manager for a follow up to this issue it went unanswered

Deana
04/01/2024

I love this community I’m happy that I chose to apartment complex. From the application to the move in process has been a breeze. The complex is very quiet and my neighbors are very pleasant.

Joshua
03/18/2024

Great place to live. Management and staff are friendly and accommodating. The renovated apartments are really nice. Maintenance is done in a timely manner.

Kevin
03/16/2024

Been here since 2018. Really like the updates and renovations in the apartments. Wish there was better care at times with holding people accountable for trash valet. Some people are over the top with how much trash they leave out.

Emily
03/12/2024

I love our apartment! We are ready for the dog park upgrades and gym upgrades. Either than that everything else is great! We couldn’t be happier

Sharon
03/09/2024

Our apartment was recently remodeled and we love it. The remodel were very polite, organized, clean and worked in a timely manner. I was not looking forward to having an all white kitchen but turns out I really like it.

Adriana
03/08/2024

My stay so far has been great! Staff is very helpful. They have great communication, and fast responses! They’ve made my move much easier!!!

Audrey
03/05/2024

So far we love living here! The apartments are easy to keep clean, and fairly affordable for the area. The only complaints we have is the walls are so thin, even on the third floor we can still very much hear our neighbors.

Kimberley
03/02/2024

Transferred to a new home here and the make ready on the home was absolutely horrific. Dirt & hair from the previous residents was painted over on the window ceils. Caulking was missing throughout. Paint job on the baseboards was not complete & there was a clear line of gray wall from where the old carpet used to be. Kitchen drawers had partial pieces of liner that the old residents had put down. The cabinets were clearly painted over however, they missed many areas to the old brown cabinets show through in certain areas. Shower rod was missing in the bathroom. Fire alarm was hanging from the ceiling in the bedroom. The bathroom light did not work. The garage was dirty & there is bright green paint from the previous residents. The garage door did not work. When management was informed of how awful of a condition the home was in I was told to put in a "Maintenance Request". A full repaint of the home / baseboards / window ceils is not something a simple maintenance request will fix.

Kelsey
03/01/2024

I love the amount of space I have. I wish the clubhouse was completed, the hallways and stairs could be power washed they are dirty. I wish there was more attention to detail before I moved into my apartment and just in general at the property.

Trianna
02/29/2024

Smooth move in Delightful staff Many improvements This is the perfect neighborhood if you’re looking for an area with everything local. Food, restaurants, grocery stores, and the nightlife of the star is completely accessible.

Adriana
02/29/2024

Moved here in January. Not all of the amenities are available as they claim to be. Gym was suppose to be ready by the end of January. Now they are saying mid March. The entire clubhouse has been off limits due to remodeling (been this way since I moved in). Overall, maintenance staff is quick to answer maintenance requests but a lot of small things were not done correctly so I had to submit a lot of requests when I first moved in. Haven’t had the best experience due to some of my neighbors being inconsiderately loud with banging/noises during sleeping hours. Kind of disappointed because i’m not getting the best experience, yet. Hopefully things improve or unfortunately, I won’t be here much longer.

Windsor
02/25/2024

It’s been really good living here. I’ll be moving to Newman Place in about 2 months once my lease is over but only because my rent will be less.

Kenneth
02/21/2024

I love it here my apt is wonderful and community look out for each other. It’s very clean kept up and it’s updated you can’t bet it. So thankful.

Verified Resident
02/14/2024

It is a beautiful complex. Very clean, comfortable with great room layouts. My child runs from room to room and he loves it. Very comfortable air conditioning, lighting and kitchen. Clean and pleasant view from the window. Everything is within walking distance.

Vondale
02/14/2024

I like it here. It’s a good place to raise your family. But they have no leeway for mistakes. I had a car accident at the end of November and have been renting a car for the past 2 months. So it’s putting me behind on my rent payment. I’m still doing my best to take care of it

Landon
02/13/2024

Working with KG was a pleasure. Move in was a breeze and my requests have been handled promptly and with follow up. I have only been here a short amount of time, but am impressed with the quality of staff as well as the complex. The price for what you get here is better than what you can find elsewhere. I am glad to call this place home.

Kamilah
02/09/2024

Overall the complex is really nice and I haven’t had any issues so far . Things I had concern about where take. Care of quickly . However I can hear a lot of heavy walking a bumping above me and I’m trying to adjust to it . I hope that gets better as time goes by . Other than that I have no complaints .

Maria
02/08/2024

Very comfy and gives homie vibes I love the large space and lots of available space. I love the pool it’s a beautiful view that is what sold me the place!

Brianna
02/08/2024

It’s a beautiful apartment on the inside. The balcony is soothing and the location is convenient. The noise level of being in building 1 by the road is an inconvenience due to noise. If you have loud neighbors that can be an issue too. I had one night were the neighbor had someone banging and yelling open the door around midnight. Other than that, I like it here.

Kayla
02/05/2024

Maintenance comes pretty quickly and is efficient. The hallways need to be cleaned because they are disgusting and the leasing office/gym has been unavailable throughout our 2nd lease which is disappointing

Nickolas
02/04/2024

I've lived here for 6 years now and I've enjoyed it. It's a great place to raise my kids and everyone in the office is very helpful. It's quiet and in a very nice area in Frisco. The school districts here are fantastic as well.

Subhayu
02/04/2024

Love the newly renovated unit. The management team was cooperative and helpful in facilitating the transition. The maintenance team also has been doing an excellent job in taking care of service requests.

Matthew
02/02/2024

Overall experience here has not been good. The dog park has never been in working order since we arrived 3 years ago. The gym has been unaccessible more often than not. The pool has been unaccessible for over half the time we've been here. They have raised rent and insane amount over the 3 years. When we moved in rent was under $1,000 a month for our one bedroom apartment it is now going to be raised to over 1,600 a month. We are not renewing our lease and will never recommend this property to anyone.

Ronnie
01/31/2024

Love the community and the area. I just wish the main office was a little more accessible via phone and email. I am not able to go there in person and calling or email we don’t get responses.

Kendra
01/30/2024

I love my apartment, I just hate all the noise my upstairs neighbor makes. The washer and dryer needs to be updated, as it is rusty. I have had maintenance come out for a lot of different things and they handle it very quickly.

Madison
01/30/2024

We’ve been here for 4 years and have had a great experience with the current owners! We have had the most beautiful renovations done to our apartment, and they did an amazing job of keeping our space safe for our young children to live in during the renovation. It’s a quiet community filled with kind people. They host several resident events, have a cute dog park, and a beautiful pool. My only wish is that there was a children’s park on-site or within walking distance. We have to drive about 10 minutes to Hope Park. The only issues we have had during our stay are that the clubhouse is constantly under renovations, and every time we received our renewal offer, it was $300+ higher than the previous year. This time around, our renewal was $360 higher than the previous year. We have been great tenants, causing no problems, always paying on time, and being here for 4 years. It was frustrating to receive renewals at such a high price.

Leanna
01/27/2024

Overall the community and location of the apartments is great. The apartments are higher priced and you should be able to get more upgrades and amenities.