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69 Reviews
Antonio
05/01/2024

Been here a little over a year now and I love it. Nice and quiet and convenient for the location. Office people are easy to work with and haven't had any problems

April
04/28/2024

Overall the apartments themselves are nice inside. Getting help from the new staff used to be good but recently one member of the staff Bryce has been replaced. Bryce was helpful and attentive. The staff now in charge seem to always be too busy to tend to resident concerns. Calls and e-mails are met with delayed or dismissive responses. I only get a response when I physically go to the office and even then the matter does not seem to be addressed urgently enough. I renewed my lease out of convenience. But they are making a lot of efforts to make the place “look” good but they could do better by simply being more attentive and less robotic when it comes to addressing the residents concerns. I recently thought maybe it’s just me. But when I went to the office to have a concern addressed another patron was there addressing being locked out of her apartment for over 45 minutes because the battery in her lock died and no one was answering the phone when she tried to call.

Abigail
04/26/2024

The new amenities and newly renovated units are a great addition to living at Marisol on Eldorado!!! All of the additions give a luxurious feel while being affordable.

Lauren
04/13/2024

It is a great place to live! I am thankful for the opportunity to call this place home! The maintenance is great and quick, and the staff is incredible.

Ashlynn
04/08/2024

Mirasol has been an amazing apartment experience. We have 0 complaints about this place. I would give this complex a 5 star review, however, the leasing office struggles to answer the phone and respond to messages.

Amanda
04/02/2024

The upgraded appliances/ fitness center are an added bonus. Pretty quiet area and I love that there are always kids outside playing. Makes it feel welcoming

Regina
04/01/2024

Maintenance is great and very quick at fixing issues...KG was also amazing and responded to emails ive sent in a timely matter...unfortunately i am leaving these apartments after 4 years because they new owners want to raise the rent by close to 500 dollars and i just dont think even with the updates the apartments are worth that much when the foundation is not being addressed. I also had items in my yard damaged by the people who cut the grass and all i got was a sorry to hear that when i tried to email the property manager for a follow up to this issue it went unanswered

Deana
04/01/2024

I love this community I’m happy that I chose to apartment complex. From the application to the move in process has been a breeze. The complex is very quiet and my neighbors are very pleasant.

Joshua
03/18/2024

Great place to live. Management and staff are friendly and accommodating. The renovated apartments are really nice. Maintenance is done in a timely manner.

Kevin
03/16/2024

Been here since 2018. Really like the updates and renovations in the apartments. Wish there was better care at times with holding people accountable for trash valet. Some people are over the top with how much trash they leave out.

Emily
03/12/2024

I love our apartment! We are ready for the dog park upgrades and gym upgrades. Either than that everything else is great! We couldn’t be happier

Sharon
03/09/2024

Our apartment was recently remodeled and we love it. The remodel were very polite, organized, clean and worked in a timely manner. I was not looking forward to having an all white kitchen but turns out I really like it.

Adriana
03/08/2024

My stay so far has been great! Staff is very helpful. They have great communication, and fast responses! They’ve made my move much easier!!!

Audrey
03/05/2024

So far we love living here! The apartments are easy to keep clean, and fairly affordable for the area. The only complaints we have is the walls are so thin, even on the third floor we can still very much hear our neighbors.

Kimberley
03/02/2024

Transferred to a new home here and the make ready on the home was absolutely horrific. Dirt & hair from the previous residents was painted over on the window ceils. Caulking was missing throughout. Paint job on the baseboards was not complete & there was a clear line of gray wall from where the old carpet used to be. Kitchen drawers had partial pieces of liner that the old residents had put down. The cabinets were clearly painted over however, they missed many areas to the old brown cabinets show through in certain areas. Shower rod was missing in the bathroom. Fire alarm was hanging from the ceiling in the bedroom. The bathroom light did not work. The garage was dirty & there is bright green paint from the previous residents. The garage door did not work. When management was informed of how awful of a condition the home was in I was told to put in a "Maintenance Request". A full repaint of the home / baseboards / window ceils is not something a simple maintenance request will fix.

Kelsey
03/01/2024

I love the amount of space I have. I wish the clubhouse was completed, the hallways and stairs could be power washed they are dirty. I wish there was more attention to detail before I moved into my apartment and just in general at the property.

Trianna
02/29/2024

Smooth move in Delightful staff Many improvements This is the perfect neighborhood if you’re looking for an area with everything local. Food, restaurants, grocery stores, and the nightlife of the star is completely accessible.

Adriana
02/29/2024

Moved here in January. Not all of the amenities are available as they claim to be. Gym was suppose to be ready by the end of January. Now they are saying mid March. The entire clubhouse has been off limits due to remodeling (been this way since I moved in). Overall, maintenance staff is quick to answer maintenance requests but a lot of small things were not done correctly so I had to submit a lot of requests when I first moved in. Haven’t had the best experience due to some of my neighbors being inconsiderately loud with banging/noises during sleeping hours. Kind of disappointed because i’m not getting the best experience, yet. Hopefully things improve or unfortunately, I won’t be here much longer.

Windsor
02/25/2024

It’s been really good living here. I’ll be moving to Newman Place in about 2 months once my lease is over but only because my rent will be less.

Kenneth
02/21/2024

I love it here my apt is wonderful and community look out for each other. It’s very clean kept up and it’s updated you can’t bet it. So thankful.

Verified Resident
02/14/2024

It is a beautiful complex. Very clean, comfortable with great room layouts. My child runs from room to room and he loves it. Very comfortable air conditioning, lighting and kitchen. Clean and pleasant view from the window. Everything is within walking distance.

Vondale
02/14/2024

I like it here. It’s a good place to raise your family. But they have no leeway for mistakes. I had a car accident at the end of November and have been renting a car for the past 2 months. So it’s putting me behind on my rent payment. I’m still doing my best to take care of it

Landon
02/13/2024

Working with KG was a pleasure. Move in was a breeze and my requests have been handled promptly and with follow up. I have only been here a short amount of time, but am impressed with the quality of staff as well as the complex. The price for what you get here is better than what you can find elsewhere. I am glad to call this place home.

Kamilah
02/09/2024

Overall the complex is really nice and I haven’t had any issues so far . Things I had concern about where take. Care of quickly . However I can hear a lot of heavy walking a bumping above me and I’m trying to adjust to it . I hope that gets better as time goes by . Other than that I have no complaints .

Maria
02/08/2024

Very comfy and gives homie vibes I love the large space and lots of available space. I love the pool it’s a beautiful view that is what sold me the place!

Brianna
02/08/2024

It’s a beautiful apartment on the inside. The balcony is soothing and the location is convenient. The noise level of being in building 1 by the road is an inconvenience due to noise. If you have loud neighbors that can be an issue too. I had one night were the neighbor had someone banging and yelling open the door around midnight. Other than that, I like it here.

Kayla
02/05/2024

Maintenance comes pretty quickly and is efficient. The hallways need to be cleaned because they are disgusting and the leasing office/gym has been unavailable throughout our 2nd lease which is disappointing

Nickolas
02/04/2024

I've lived here for 6 years now and I've enjoyed it. It's a great place to raise my kids and everyone in the office is very helpful. It's quiet and in a very nice area in Frisco. The school districts here are fantastic as well.

Subhayu
02/04/2024

Love the newly renovated unit. The management team was cooperative and helpful in facilitating the transition. The maintenance team also has been doing an excellent job in taking care of service requests.

Matthew
02/02/2024

Overall experience here has not been good. The dog park has never been in working order since we arrived 3 years ago. The gym has been unaccessible more often than not. The pool has been unaccessible for over half the time we've been here. They have raised rent and insane amount over the 3 years. When we moved in rent was under $1,000 a month for our one bedroom apartment it is now going to be raised to over 1,600 a month. We are not renewing our lease and will never recommend this property to anyone.

Ronnie
01/31/2024

Love the community and the area. I just wish the main office was a little more accessible via phone and email. I am not able to go there in person and calling or email we don’t get responses.

Kendra
01/30/2024

I love my apartment, I just hate all the noise my upstairs neighbor makes. The washer and dryer needs to be updated, as it is rusty. I have had maintenance come out for a lot of different things and they handle it very quickly.

Madison
01/30/2024

We’ve been here for 4 years and have had a great experience with the current owners! We have had the most beautiful renovations done to our apartment, and they did an amazing job of keeping our space safe for our young children to live in during the renovation. It’s a quiet community filled with kind people. They host several resident events, have a cute dog park, and a beautiful pool. My only wish is that there was a children’s park on-site or within walking distance. We have to drive about 10 minutes to Hope Park. The only issues we have had during our stay are that the clubhouse is constantly under renovations, and every time we received our renewal offer, it was $300+ higher than the previous year. This time around, our renewal was $360 higher than the previous year. We have been great tenants, causing no problems, always paying on time, and being here for 4 years. It was frustrating to receive renewals at such a high price.

Leanna
01/27/2024

Overall the community and location of the apartments is great. The apartments are higher priced and you should be able to get more upgrades and amenities.

Lillie
01/15/2024

Awesome experience the leasing agents are super nice I would for sure refer these apartments to anyone moving to the frisco area. The apartments are very spacious and the kitchen layout is amazing

Precious
01/14/2024

I’ve lived here for about a month and my experience has been great so far. The maintenance team have been very responsive so far. I haven’t been able to use the gym because it is undergoing some renovations, I cannot wait for it to open up. Overall good experience for me.

Paul
01/12/2024

Yeah. Finally saw that the management is being proactive on towing vehicles out of here. Do not know how the decision to do so was reached. Do not know how they know which vehicles to tow away. On a seperate note. What is the status of the renovation of the office building. We were told it would be done by end of year 2023. What is the secret in letting the residents know what is happening with this. What is the status of all entry points having the speed limit posted. That may not stop the ones coming thru here in early mornings. There are children and handicapped individuals living here and one of them is going to get hurt.

Kurstyn
01/10/2024

I have been here for about 5 months and I am loving it! All of the neighbors are so friendly, and Bryce at the leasing office has been so sweet and a big help. Thank you for making this community great!

Caleb
01/04/2024

It's mostly quiet and I think that is something hard to come by. The staff is really great and while we are soon to leave we did enjoy our time here.

Brendan
01/03/2024

We’ve had a very mixed experience here. We’ve been here for 4 years and gone thru 3 different management teams. Sometimes it’s great sometimes it’s frustrating. So 3 stars is what it deserves

Alysia
01/02/2024

The office staff are very friendly. They are always there to help me with anything I need help with. They are the main reason why I moved in.

Susan
12/31/2023

I could not be happier here at Marisol ElDorado! This has been the best experience for me that I really needed!!! The staff is amazing and maintenance was so fast to respond to my work orders. The property is nice and quite and kid friendly and I just love the overall feeling of the neighborhood

Stacy
12/29/2023

The new office staff are welcoming, helpful and have assisted with answering my questions and resolving issues if they have the authority to do so. However, I'm not a fan of all the new mandatory fees that are now associated with living here. The minor upgrades to the kitchen and bathrooms were needed but not worth the major increase in rent.

Jamie
12/28/2023

It very quiet I love the maintenance people love the office people I have that have different thing go on in apartments complex make thing fun

Luke
12/17/2023

Really nice place and has great service. Neighbors are really nice and there is a really nice dog park. Parking is really good and maintenance is really easy to quick to request

Maria
12/16/2023

Whenever something needs to get fixed maintenance always comes fast to fix it and when moving bryce answered all my questions and was very kind

Sami
12/15/2023

Love the garage access to the home and the new appliances. The latest edition of whitesky is excellent for WFH setups. In addition, my dog loves the walk paths along the community

Terica
12/15/2023

Ever since I moved here from another state and moved into these apartments everything has be good. Very convenient to shopping area quite and pleasant

Estefany
12/15/2023

Vamos a renovar y mudarnos a un apartamento más grande. Mi familia está creciendo y Me encanta la rapidez con la que me resolvieron mis dilemas

James
12/15/2023

Been living here for about a year now no complaints at all everything done in a timeless matter a done right from office staff to maintenance staff well done

Karen
12/15/2023

I love the location of the complex and the apartment is a good size, requests are typically handled within a reasonable time and overall complex is quiet.

Rhonda
12/10/2023

I do really like this community. The staff is excellent and maintenance is very good. The rent increase at renewal was substantial and the requirement to switch to Whitesky created additional monthly expense for me, which is challenging. Also, I have not gotten the renovations that most units around me have and I wonder when that will be scheduled. All in all, Mirasol is a great community.

Amber
12/07/2023

Not the best bang for your buck. The "upgrades" do not make functional sense. We are not renewing because they are jumping the costs and out pricing our ability to live here.

Abigail
12/01/2023

Recently moved into a new unit that is fully renovated. The color scheme and hardwoods floors make the apartment feel a lot bigger. The new and improved appliances give the apartment a more luxurious feeling.

Daniele
11/28/2023

Love it here..It's beautiful but the maintenance rush to get apartments by nor repainting when previous tenants leave.I love that this community isn't gated.

Tonya
11/21/2023

Communication lacking. Construction very inconvenient. Priced way too high. Black mold in apartment closet flooded three times. No amenities available

Prashis
11/19/2023

I'm delighted to share my positive resident experience! The community here is fantastic, with friendly neighbors and a supportive environment. The amenities are top-notch, contributing to an enjoyable and convenient lifestyle. The management team is responsive and always ready to assist. Overall, living here has been a joyful and fulfilling experience.

Windsor
11/16/2023

Love all the work and upgrades being done. Can’t wait to see what the new clubhouse looks like and the workout rooms! Maintenance staff is always friendly and courteous and quick to get the job done.

Patsy
11/16/2023

This is my home and I appreciate the help when I need it. Bryce is always helpful and answers all my questions. Love all the new changes and upgrades.

Svitlana
11/16/2023

This is the best complex where you can live. This is my home. Very fast service. The staff here is very friendly. Very well maintained area.

David
11/07/2023

Nice place to live. The office personnel are the best. I really like the improvements they are making. Can’t wait for the pool and gym to be done.

Alice
11/06/2023

Love our apartment layout and set up. The leasing staff is so helpful, friendly and always follow through. The Maintenance Staff is excellent!

Lindy
11/05/2023

This apartment complex has made so many vast improvements over this past year. And they are not even close to being done and everything this year has turned out to be amazing!

Amy
11/04/2023

This is a great community to be in and highly recommend it! The management is responsive and remedy things quickly. The Marisol Eldorado is in a great location!

Deiondray
11/02/2023

I love staying here the community is so layed back and chill also the office staff always have events going for our community members the school district is very close for my children and I just love it here. Thanks guys

Kayla
10/20/2023

I like the reservations and how quickly maintenance arrives when there’s an issue. There needs to be better cleaning throughout the community though. Throughout the halls of the units, and with the dog poop around the complex

Audrey
10/04/2023

So far it’s been very enjoyable! We love it here, the staff is phenomenal and it’s extremely cozy. This is our first apartment and things have been so incredibly fun, reliable, and safe for our daughter!??

Emily
10/04/2023

Love our new apartment. Bryce was so helpful and communicative through out the whole leasing process. The layout of our apartment is perfect. Love how smooth the process was.

Matthew
10/04/2023

We are done with this place at the end of our lease. Tired of issues with maintenance and the cost has skyrocketed in the 3 years that we have been here. It has averaged at least a 100 dollar a month increase in rent every year, it is now more per month to rent a 1 bedroom apartment than it was for our mortgage on a 4 bedroom house before we moved to Texas. There is nothing done to actually benefit the people who live here, we are only money bags to be drained. The dog park is a joke, the washing station has not worked in 3 years and there is no room for your dogs to actually run.